Call Us:

Main Office

Phone: (936) 398-2566
Fax: (936) 398-5404

Groveton Branch

Phone: (936) 642-1444
Fax: (936) 642-2454

Report a lost or stolen debit card:

To report fraud against your Citizens State Bank Debit Card during regular banking hours, please call 936-398-2566 or 936-642-1444.

After hours, the HotCard number is 1-833-462-0798, available 24 hours a day, 365 days a year.

Dispute Processing Call Center: Hours of operation are 7:00 am – 7 pm CST, Monday through Friday excluding holidays. Call 1-833-311-0062.

We welcome your inquiries concerning any of our products and services

You may use the form below to send a message to us.

Note: If you are requesting secure information, please login to Online Banking and use the Message Center link found under the Messages tab.  The Message Center allows you to send and receive messages while keeping your identity and account information secure.